Dealing with a Tradesperson – Asking for a Discount

How much you get in the way of any reduction is likely to depend on how busy the tradesperson is and how badly they want the job. Someone who’s always got plenty of work won’t usually need to discount, whereas a company that’s keen on a job, or just starting out, may be more prepared [...]

Home Renovation Tips – Your Cancellation Rights

If you’ve signed to order a new bathroom, fitted wardrobes or double glazing and have now decided you just don’t want it or can’t afford it.

Finding the Best Energy Bills

Sit down with a cup of coffee and your previous year’s energy bills and work out how much gas and electricity you’ve used and what you’ve paid for it. If you can’t find your bills or have thrown them away, take your current meter readings and call your suppliers for the previous year’s readings. This [...]

Consumer Rights – Refunds, Repairs and Exchanges

If what you’ve bought isn’t fitting for the purpose, as described or of satisfactory quality, you can return it to the shop that sold it to you for a refund, repair or exchange.

Online Shopping Tips

Sometimes you can’t get to the high street, or it’s simply more convenient to order items from the comfort of your armchair. Nowadays, there are many more options, such as buying from a TV shopping channel, ordering from a catalog, or shopping online.